Streamlining the experience from store to doorstep

With over a thousand stores, Mediamarkt services lots of clients in finding the right home-tech. We helped them with a complete redesign of their in-store ordering system and track-and-trace environment called ‘mediahuisbezorgd’ that helps customers track their orders from store to their doorstep.

Our redesign focused on creating a user-friendly interface that simplifies the ordering process and provides real-time updates, ensuring customers can easily manage their purchases and track deliveries seamlessly.

What we did

Streamlining shopping with an integrated in-store and order tracking experience

To create the new website and in-store order system interface for Mediamarkt, we focused on delivering a seamless user experience. The redesigned in-store ordering system features a modern interface that simplifies browsing, ordering, and tracking products.

The ‘mediahuisbezorgd’ track-and-trace environment was integrated to provide real-time order updates, allowing customers to easily monitor their purchases from store to doorstep and add any additional services through a user friendly and branded interface.